ParityCare – Thriving After Go-Live

Clients experience long-term success when they are supported by a combination of reliable people, updated technology, and opportunities for continuous improvement. ParityCare ensures you have the ongoing help you need to keep your staff efficient and your system healthy.


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ParityFactory Testimonial QuoteWith rapidly rising operating costs, automation is an imperative in our plant. ParityFactory provides us with a stable operating platform in processing, case-up, and shipping/receiving, which will allow us to explore numerous opportunities for improved efficiencies in our operations.”

—Don Goodfellow, Alyeska Seafoods

ParityFactory Help DeskUnlimited Help Desk

Provide staff with the backup they need to stay focused on their work and keep operations running smoothly.

  • Unlimited Help — Empower existing staff. Support new staff. 8-5 PST.
  • Familiar Faces — Get support from the team who knows your name and has been to your operation.
  • Support Portal — See requests, training, workflows, FAQs, tips and best practices.

ParityFactory Software UpdatesSoftware Updates

Keep your operation modern and competitive with ParityFactory’s ever-progressing tool set.

  • Continuous Improvements — New features, new reports, upgrades and bug fixes released quarterly.
  • Roadmap Advisor — Build feedback and “wish lists” into the development schedule.
  • Upgrades — Stay on the latest and greatest with hassle free upgrades and included services.

ParityFactory Health Checks & Materials Control ConsultingHealth Checks & Materials Control Consulting

It’s simple to drive efficiency and ongoing improvements in the factory by leveraging the materials control expertise of your ParityCare team.

  • Review Sessions — Meet quarterly to review system performance, current needs and new opportunities.
  • Help Where You Need It — 4 hour allowance of ParityCare consulting time to use how you want each quarter.
  • Future Strategy — Utilize an expert team, familiar with your business and others like you, to strategize ongoing improvements.

Your Materials Control Team

Drive new opportunities and even greater efficiencies with the advice and support of your extended materials control team. Clients benefit from their quarterly allowance of ParityCare consulting hours in a variety of ways. Here are a few ideas.


I’m the new Plant Manager. Can you walk me through this operation’s inventory and tracing best practices?


Costco announced a more stringent tracing standard for suppliers. I need a new report in the format they want.

New Processes

We are adding a new line next month. Can you map out the most efficient process for data collection?

Food Safety

We want to be SQF certified by January. Will you create a project plan for what we should do to get there?


We’ve outgrown our accounting package. What have other operations like ours liked the best?


Trader Joes wants to buy from us but we need GS1 labeling first… and fast! What strategy do you recommend for us?

* After Hours Support: Available upon request
* Additional ParityCare Consulting: Available at an hourly rate.

Build customer trust - ParityFactory

Implementation Experience

Each all-inclusive solution is delivered by a team of food industry experts with multiple on-site visits.

Implementation Experience

Factory Equipment

Ruggedized mobile scanners, tablets, and printers allow plant workers to do their jobs faster and more accurately.

Factory Equipment

ParityFactory Testimonial Quote The system was so easy to implement on the shop floor, the staff was trained in less than one afternoon and we received excellent support from the project team at Parity.”

-Tonya Metz, Schiltz Foods

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